Accessibility

This accessibility statement applies to the SENDIASS West Northants website:  https://iassnorthants.co.uk/

This website is run by the SENDIASS team at West Northants Council. We want as many people as possible to be able to use this website. The text should be clear and simple to understand.

You should be able to:

  • zoom in up to 400% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader

My Computer My Way  has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some content may be difficult to navigate using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: SENDIASS@westnorthants.gov.uk

Call: 0300 126 1039

We’ll consider your request and get back to you in 14 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email SENDIASS@westnorthants.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact  Equality Advisory and Support Service.

Technical information about this website’s accessibility

West Northants Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1  AA standard, due to the ‘non-compliances’ listed below. A full site check was made on 10th April 2024 using Axe developer tools and the page content is conforming to WCAG 2.1 AA standards (excluding the items mentioned in this statement).

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

The thumbnails for some external videos don’t display the full video screen. We are unable to resolve this as it is a third party’s Youtube channel.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and axe accessibility tools and NVDA screen reader. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

Preparation of this accessibility statement

This statement was prepared on 19th March 2024.

This website was last tested on 25th March 2024. We did our own testing using the Lighthouse and axe accessibility tools and NVDA screen reader. We also conducted manual testing exercises such as navigating using a keyboard and different zoom settings and screen sizes.

We tested a number of pages that included a wide range of functionality including videos, show/hide, online forms and search.